I have bought an item in the Shop and didn’t receive it. What should I do?

First, please check carefully your inventory.

Also, very occasionally some items take more time than usual before arriving in your inventory. We invite you to wait up to 24 hours.

If after this laps of time, we invite you to submit a ticket to the support team. Please try to include as many details about your purchase as you can (date, what item, price).