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How do I submit a support ticket?

At the top right of the page, you should see a "Submit a request" link, clicking this will take you into the support ticket system.

Please fill all required field properly in order for us to help you as fast as possible.

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Comments

  • Avatar
    rodriguezorozcox

    I won the event monster and incubated him and now hes gone and no where to be found. Please help :(

  • Avatar
    Jacob

    did not receive free mutant for mobile link and did not receive my beast gene from the story line.

  • Avatar
    Jeferson

    Well, come here complain the SECOND time!
    Do not want to cause headaches, I just want my 478849031 credits back, just that. Pocha, you play the game for almost two years and you ready me this? It's kind of absurd. Do not think ?!
    Well if if my credits not fall back into my account, I have to stop playing and still SPREAD it in my game groups. It is honestly a lack of respect for us players! I hope to resolve this as soon as possible ...!

  • Avatar
    rodgard23

    здраствуйте вот какой вопрос я не чаво не нарушел в игре посматрите пожалуста

  • Avatar
    rodgard23

    здраствуйте посмотрите я не чаво не нарушел в игре пожалуста

  • Avatar
    rodgard23

    ответе пожалусто

  • Avatar
    fulmine1983

    Mi state addebitando soldi ma nn mi date i lingotti un premio da 17,99 e uno da 8,99 aspetto notizie

  • Avatar
    Dancy

    Can u put in your next updated more tickets so i can play more and ca n u put a more mutants recipes too breed becaues this is dum no way i can wi the freaking bngo if i can have all the mutants

  • Avatar
    nadialwilkins

    Hello. I have completed the shoreline shanghi level in which you receive the galactic gene. Where do I find it? How can I start breeding galactic mutants? I also received the free mutant when signing up to Facebook, but where is it? Also how does the mutant reactor work because the first two mutants are ticked, so what does that mean? I have also purchased an alien, but where do I find it?
    Please could you answer me.
    Many thanks Nadia

  • Avatar
    Fai

    Good game

  • Avatar
    Jim

    I won the "batman" mutant in the mutant super heroes class and it shows a green check next to him as collected however he is not in my list of available unit, not in my inbox, nor was he frozen. Please assist.

  • Avatar
    Regina

    mutant from reactor mutants not considered bingo

  • Avatar
    Frédéric

    Je vous contacte suite qu'un joueur ma attaquer 4 fois où je n'est pu l'attaquer qu'aux 4 ème combat aux pvp j'ai les photo a l'appuis et a perdu 69 points jpense c'est un hackeur son nom c'est Ha Fiz Li répondrez moi dans les plus bref délai merci cordialement

  • Avatar
    Frédéric

    Je vous contacte suite qu'un joueur ma attaquer 4 fois où je n'est pu l'attaquer qu'aux 4 ème combat aux pvp j'ai les photos a l'appuis et a perdu 69 points jpense c'est un hackeur son nom c'est Ha Fiz Li répondrez moi dans les plus bref délai merci cordialement

  • Avatar
    Frédéric

    J'ai étais attaquer aux pvp 4 fois où je n'est pas plus attaquer le joueur aux bout du 4 ème combat je pense c'est un triche j'aimerai des explications sont nom est Ha Fiz Li jpense cest un hackeur répondrez moi dans les plus bref délai cordialement

  • Avatar
    shanepreed

    I think the money you receive should have comas as it'll make it easier to distinguish and make it clearer when upgrading.

  • Avatar
    Nicholas

    Hey guys , hope they read this as its what I believe could be an amazing addition and add value when we drop real cash just to get multiples of garbage we could never possiblly use via rewards and the slots (exa:bronze stars , critical + and shields) is a badge and star trade and upgrade system (exa: 10x bronze stars upgrades to silver or crit shields trade for experience gains or regeneration bonus ) I feel like I waste cash sometimes which isn't good for anyone I hope they see this as its easily implemented and universally beneficiary

  • Avatar
    Alexey

    Во время турниров при помене соперника тратиться серебро количество указаное на тойже кнопке но если нажимать постояно то тратиться намного больше чем указано в 35 турнире я потратил 3 милиона серебра за 8 смен противника хотя указаная значения при смене непревышало 42800

  • Avatar
    Keegan

    I have a problem I got captain peace in the reactor and when I went to place him game got laggy and placed him twice I still only have the one but he is taking up two spaces please fix not big deal but I would like to have all available spaces to my disposal before I got to buy more space

  • Avatar
    Charles

    I know it is a wheel of chance. You very rarely get all mutants unless you work for the company it seems. Red tokens suck now. I got so many super mutants but cant get dude in yellow pants. I have about 3 of everyone expect guy I need. The star wars ones you need 3 red tokens. I got 4 chances and have three lowest people with a double of one. They are not worth using compared to others i have.

  • Avatar
    Charles

    I spent to much money on this game and never got much at all.

  • Avatar
    Ali Kaan

    I bought Cerberus for 480 Gold accidentally. Now I have 310 Golds. Please help me pr refund!!

  • Avatar
    Jeferson

    Dear Kobojo since August I'm hoping my credits (470000000) back. But you still have not solved this problem. I hope it is resolved soon. Or will is releasing in all comunidas you stole my credits ...
    Have a nice afternoon!

  • Avatar
    Daniel

    please unlock my account daniel_mario20@yahoo.com problem access has been disabled for 48 Hours.

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